Acceptance of Terms and Conditions
Welcome to Al Gharb Gourmet LLC (hereinafter "Company," "We," "Us"). By using our website at algharbgourmet.com (hereinafter "Website" or "Service"), you agree to comply with these terms and conditions, as well as any other applicable policies (hereinafter, "Terms and Conditions").
When you place an order, create an account, or use our Service in any other way, whether as a guest or through a third-party service, you acknowledge that you have read and agreed to these Terms and Conditions.
If you do not agree to these Terms and Conditions, you must not use our Website and must discontinue further use.
Please review these Terms and Conditions carefully before using our Service, as they set forth your legal rights and obligations. You must comply with all applicable laws and regulations in your use of our Service.
By using our Service, you confirm that you are of legal age in your jurisdiction.
You acknowledge that laws may vary by country, state, or local jurisdiction regarding the sale and shipment of food items. By registering to use our Service, you affirm that no law or regulation in your state or municipality prohibits you from using our Service.
You accept and agree that the products or features available through our Service may be subject to additional terms and conditions as published on our Website.
Services and Pricing
The accuracy and currentness of the services, products, and pricing presented on our website are of utmost importance to us. We reserve the right to revise or amend the information to reflect changes in availability or to enhance the customer experience, without any prior notice.
We continuously update and refine our products and services, and we reserve the right to discontinue any product or service at any time, without any liability towards you. While we endeavor to provide information on product and service availability, we do not guarantee its accuracy, and we shall not be held responsible for any unavailability of products or services ordered through our website.
All prices for our products and services are subject to change, without any prior notice. We reserve the right to adjust our prices due to changes in market conditions, manufacturer price changes, or product discontinuation. Such changes shall be effective upon publication on our website.
Charges and Accounts
The payment for the products and services available through our Website shall be processed by trusted third-party payment processors, including but not limited to Shopify Payments, Paypal, Stripe, Worldpay, and other similar processors. To create an account for use with our Website, you shall be required to provide specific data, including your preferred payment method, to our payment processor. At the time of account creation, you shall also be required to accept the Terms and Conditions of the third-party payment service providers.
The payment account that you create shall be charged fees for the provision of services and purchase of products available through our Website. We reserve the right to modify the fees and charges applicable to the use of our Website at any time, with or without prior notice to you. You shall be solely responsible for all charges incurred under your account, including but not limited to any applicable taxes and other fees assessed by the payment processor.
By using our Website and creating a payment account, you agree that you are authorized to use the payment method(s) associated with your payment account. You shall promptly notify us of any changes to the payment method(s) associated with your payment account or if you believe that your payment account has been subject to unauthorized use. We shall not be liable for any losses or damages arising from unauthorized use of your payment account.
Terms of Sale
By placing an order for any of our products or services, you acknowledge and agree that you have read, understood, and accepted these terms and conditions in their entirety. If you do not agree to these terms and conditions, you must refrain from obtaining any products or services from algharbgourmet.com.
Order Acceptance
The receipt of an electronic or any other form of order confirmation does not indicate our acceptance of your order or constitute confirmation of our offer to sell. We retain the right to accept, decline, or limit your order for any reason, with or without charges being processed, at any time after the receipt of your order. If we decline your order after charging your payment account but before shipping, you will receive a prompt refund, as required by these Terms.
Local Delivery
All orders placed on our Website are subject to the availability of products and will be shipped in accordance with our shipping policies, as detailed on our shipping page.
We kindly request that you carefully review all shipping addresses before placing an order. Please be advised that we cannot guarantee the condition of the package if our delivery service has to reroute the cooler. Our guarantee of delivery is limited to the addresses provided by you and confirmed on the order acknowledgement, given the perishable nature of the goods we are shipping.
Pickup
Upon completion of your order, you will receive an email notification indicating that your order is ready for pick up. To collect your order, you are required to provide your name and order number at the designated pick-up location. It is essential that you retrieve your order within the specified time frame, as outlined in your email notification.
We kindly request that you refrain from visiting the pickup location unless you have been notified that your order is available for collection.
Please note that failure to pick up your purchase within the designated time frame will result in a refund in the form of a store credit only.
Nationwide Shipping
Once your order has been shipped, it is in the control of our trusted third-party partners such as UPS, and your order is subject to their policies and procedures. You will receive shipment information including a tracking number when your order is accepted and shipped.
Please be advised that once the carrier has taken possession of your order, we cannot be held liable for any delay, damage, or missed deliveries. If any issue arises with your shipment or there is a delay, you should address it directly with the carrier using the provided tracking number. If you encounter a delay, we require that you assume all risk to inspect the packaging contents prior to consumption.
If there is an issue as a result of delayed shipment or misdelivery, you must notify the carrier of the issue. After contacting the carrier, if you believe there has been an error with your order, please notify us at customerservice@algharbgourmet.com. We may take steps to ensure your satisfaction, including shipping a replacement order. It may be necessary for you to report shipping issues to the carrier for us to be reimbursed for a replacement delivery.
Please note that while we will take remedial measures to ensure customer satisfaction, we cannot be held liable for any delay, damage, or missed deliveries caused by our third-party partners. If you have any doubts or concerns, please contact us. It is important to inspect the delivery upon receipt and ensure timely receipt as we assume no liability for customer failure to do so.
Payment Terms and Sales Taxes
By placing an order for our products or services, you agree to pay the specified price for the ordered items, which includes all applicable taxes and fees. Payment must be received by our designated payment processor in order to fulfill your purchase.
You acknowledge and agree that all payment information provided by you to our third-party payment processor is accurate, complete, and truthful. You also agree that any charges incurred by you will be honored by your credit card company or other payment provider.
If you dispute a charge on your account, you agree to contact us first to attempt to resolve the issue before initiating a chargeback with your financial institution. Failure to contact us before initiating a chargeback may result in the suspension or termination of your account and/or legal action.
Please note that sales taxes and other charges may vary depending on your location and the type of product or service purchased. We reserve the right to change our prices and fees at any time, with or without notice, and will not be liable to you or any third party for any such modifications.
Advertising Disclaimer and Trademarks
All trademarks and registered trademarks associated with the products and services available through our site are the exclusive property of their respective owners. Any mention of such trademarks or registered trademarks on our site is for informational purposes only, and does not imply any endorsement, sponsorship, or affiliation with our site or our products and services. Additionally, any advertising or promotional materials displayed on our site are for informational purposes only and do not constitute a guarantee, warranty, or endorsement by us. You acknowledge and agree that any reliance on such materials is at your own risk, and that we shall not be liable for any damages or losses arising from your use of or reliance on such materials.
Certifications
Please note that all our Halal meat products have been certified by the Food and Drug Administration (FDA), as well as the Islamic Services of America. We adhere to all Islamic dietary requirements and guarantee strict compliance with the Halal process and Islamic standards, including the purity and cleanliness of the animals and the slaughtering process. Our certifications are subject to periodic review and verification to ensure ongoing compliance with applicable laws and regulations.
Changes to Terms of Use
In order to improve our Website and services, we reserve the right to modify or amend these Terms of Use at any time and without notice. Your continued use of our Website following any modifications or amendments constitutes your acceptance of the new Terms of Use. Therefore, we encourage you to review these Terms of Use periodically for any updates or changes. Any changes to these Terms of Use shall be effective immediately upon posting on the Website and shall apply to all subsequent access and use of the Website. Your use of the Website following any such changes constitutes your agreement to follow and be bound by the revised Terms of Use. If you do not agree with any of the changes to the Terms of Use, you must immediately stop using the Website.
Accessing the Website and Account Security
We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We shall not be held liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.
You are solely responsible for:
- Making all arrangements necessary for you to have access to the Website.
- Ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.
To access the Website or some of the resources it offers, you may be required to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is true, accurate, current, and complete. You agree that all information you provide to register with algharbgourmet.com is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.
If you choose, or are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your user security information.
We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.
